Frequently Asked Questions
Everything you need to know about our curated collections and services.
How long does international shipping take?
We offer worldwide shipping via premium couriers. Orders within Europe typically arrive in 1-3 business days, while international shipments to the US or Asia usually take 3-5 business days.
What is your return policy for watch straps and accessories?
We accept returns within 14 days of receipt, provided the items are in their original, unused condition and packaging. Please note that customized or bespoke items are non-refundable.
Are your leather products handmade?
Yes, our leather watch straps and lifestyle accessories are handcrafted by skilled artisans in Italy and Germany using traditional methods and high-quality naturally tanned leathers.
Do you offer a warranty on vintage watches?
Every vintage watch sold by Bulang and Sons undergoes a rigorous inspection and comes with a 12-month warranty on the mechanical movement, ensuring your piece runs reliably.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and bank wire transfers for high-value purchases.
How do I determine the correct strap size for my watch?
You can find the correct size by measuring the lug width of your watch in millimeters. Most of our straps are available in standard sizes like 18mm, 19mm, and 20mm.