Returns & Exchanges

At Bulang and Sons, we stand by the quality of our curated watch straps and accessories, offering a 14-day return period for all items in their original, unused condition. We strive to ensure your complete satisfaction with every purchase, providing a seamless process for both returns and exchanges.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team via email with your order number and reason for return to receive a Return Merchandise Authorization.

• 2.
  Prepare the Package

  Carefully place the item in its original packaging, including all tags and documentation, to ensure the product remains protected during transit.

• 3.
  Ship to Bulang and Sons

  Affix the provided shipping label or use a tracked courier service to send your package back to our headquarters in the Netherlands.

• 4.
  Inspection and Refund

  Once our team inspects the returned items for quality assurance, your refund or exchange will be processed within 5 to 7 business days.